Refund & Replacement Policy

At [Your Company Name], we value our customers and strive to provide the best products and services. To ensure a smooth experience, we have set the following refund and replacement policy:

1. Refund & Replacement Eligibility

Customers are eligible for a refund or replacement within 15 days of receiving the product.

To qualify, the product must be unused, in its original packaging, and in the same condition as received.

2. Non-Eligibility After 15 Days

After the 15-day period, we are not responsible for refunds or replacements.

Any requests made beyond this time frame will not be entertained.

3. Process for Refund or Replacement

Customers must contact us via [insert email/contact form] with proof of purchase (order number, invoice, or receipt).

Once the request is verified, we will provide instructions for return or replacement.

Refunds will be processed to the original payment method within 7–10 business days after we receive the returned item.

4. Exceptions

Refunds or replacements may not be approved in cases where:

The product shows signs of use or damage not caused during delivery.

The product is missing parts or accessories.

The request is made after the 15-day period.

5. Contact Us

For any refund or replacement requests, please contact us:

 Email: [Your Email]

 Phone: [Your Phone Number]
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